I was accompanying someone to the outpatients department of our local hospital here in Cambridge last week. In terms of the professional competence of the medical staff, it is probably among the best in the world. But in terms of convenience, it emphatically is not. The parking for the disabled is so limited that the only realistic option for the disabled patient is to be dropped off at the accident and emergency entrance where wheel chairs are available, before the driver parks the car in the parking lot before returning to wheel the patient to the outpatients building. This takes up to 20 minutes on a good day. Inside the halls are crowded and many patients are disoriented.
But in the midst of this jungle something else is flowering besides confusion. We were offered help by staff, by other patients, and by those accompanying other patients. Someone helped me unlock…
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